Printer Inkjet Company: Returning Goods Information
Returns and Refunds
Any of our products may be returned to Central Inkjet Cartridges for replacement or refund subject to the following:-
Cancellation of Order
(NOT Faulty or Incorrect Ordered Returns)
Under consumer law you have a right to cancel your order without giving a reason for any item purchased on our website. To cancel your order you must either e mail, fax or write to us within seven days of receipt of your order.
Please Note:
Goods returned damaged or used can not be accepted.We will not be held responsible for any damage or loss whilst the items are being returned to us.You should insure the items being returned, Non defective returns notified outside the seven day period will be subject to a 25% restocking charge.
On receipt of your returned goods we will authorise a refund. Please allow a maximum of 30 days for refunds to be processed and credited to your account. If you used a credit card to make your purchase we will credit the same card number. If you made your purchase with a cheque or postal order we will send you a refund cheque in the post. Our delivery charges are not refundable.
Returning Faulty Or Incorrect Cartridges
If you are returning an item because of an error on our part or because the item is defective, we will be happy to either replace it or offer a full refund for the price you paid for the item plus the postage costs.
To return an item:
Simply return the item to the address detailed below. Please remember to enclose a copy of your invoice. Or your full name and address,shopper id number and daytime telephone number. In the case of a defective product, please provide a description of the fault.
Returns Dept
101 Newtown Row
Birmingham
B6 4HG
Printer
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